Terms and Conditions
Summary terms & conditions of ordering
Making a purchase is simple browse our site, phone or fax. For online purchase just click on add to basket and goods will be added to your shopping card, these can be removed or changed at any time prior to payment.
All prices are in £ sterling with VAT to be added.
You can choose to pay online for items listed in the online store or pay by phone or post
for items in the online store or additional items not listed.
Christmas & New Year – Online orders placed over the Christmas and New Year will be processed on the 4th of January 2021.
Delivery times quoted are estimates only. We make every effort
to keep to these but cannot accept liability of any financial or any
other loss due to late delivery beyond our control.
The goods are deemed to be the buyers responsibility if requested
they are to be left in a safe place.
Standard non remote delivery within the Uk is £3.95 plus vat.
Delivery is free for orders above £50 plus vat except within remote
Some items of a metre long and above may incur additional carriage.
Remote areas within the UK we charge £12.75 plus vat.
Remote postal codes include:
- BT, IV, KW, PH,
- AB except AB10, AB11, AB12, AB15, AB16, AB21 – AB25
- PH except PH1 – PH15
- PA except PA1 – PA19
- PO30 – PO41
For all other delivery zones including export please contact us.
Returns, refunds or cancellation Policy
We want to ensure that you receive your order in perfect condition and that you are happy with the quality and workmanship.
In the unlikely event of something going wrong, we will do our best to put it right as soon as possible.
Goods ordered shipped to you and then no longer required will be collected by our couriers at your cost with a 10% handling fee added. Normal min collection charge is £18 plus vat.
After 28 days returns be issued a credit note less the 10% handling and collection charges.
Specials items made to order cannot be returned unless by special arrangement.
Payments can be made through our online shop via card.
We are happy to accept payment Visa, Mastercard, Maestro cards, cheque or BACS.
We only accept payment by Pounds Sterling.
Changes to our policy
If we decide to change our policy, we will post those changes on this page.
Policy changes only apply after such a date.
Last modified January 2008.
Online policy only
Third party links
In an attempt to increase information and value we may include third party links on our site.
These linked sites have seperate and independant privacy policies. We therefore have no responsibility or liability for the content and activities of these sites. Nonetheless we seek to protect the integrity of our site and welcome feedback about any linked sites.
Our Contract with you
Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we accept your order and in the case of goods to be delivered to you, when we actually despatch the goods to you and send you a confirmatory e-mail or fax. At any point up until then, we may decline to supply the goods or services to you. At the moment we accept your order or in the case of delivery of goods, when the goods are despatched, a contract will be made between you and us.